Digital banking offers convenience, flexibility, and 24/7 access to your finances. Setting up your digital banking with Members Credit Union (MCU) is simple, whether you're accessing it from your computer or mobile device. This guide will walk you through the steps for registering and utilizing their online and mobile banking services.

Step 1: Access the MCU Digital Banking Platform

To begin, visit the Members Credit Union homepage. From the main page, click on the “MEMCU Online” link under the sign-in section. If you're using a smartphone, download the "MEMCU" app from either the Apple App Store or Google Play Store. Both platforms offer seamless navigation, allowing you to manage your accounts, check balances, transfer funds, and more.

Step 2: Start Enrollment Process

Once you access the sign-in section, click on the “Enroll Here” link to initiate the enrollment process. You’ll need the following personal information to get started:

• Last name
• Social Security Number
• Date of birth
• ZIP code
• A unique login ID of your choosing

This information ensures your identity is verified before setting up your digital banking profile.

Step 3: Secure Access Code Verification

After providing your personal details, you’ll be asked to complete a two-step verification using a Secure Access Code (SAC). Members Credit Union will display your contact details, including email, mobile number, and home phone number, which they have on file. You can select how you want to receive your SAC, either through email, text message, or voice message.

Once you receive the SAC, enter the code in the designated field to proceed with your account verification. This step adds an extra layer of security to your digital banking experience.

Step 4: Set Up Your Profile

After verifying your identity, you’ll be directed to a profile page where you can review and update your information. Be sure to check that your address and contact details are correct. Keeping your profile updated ensures smooth transactions and secure account access in the future.

Step 5: Accept Terms and Conditions

Before finalizing your setup, you'll need to review and accept MCU's end-user agreement. This document outlines the terms of use for their digital banking services, including privacy policies and user responsibilities.

Step 6: Explore Features and Tools

Once enrolled, you can start managing your finances online or through the mobile app. Here are some of the main features Members Credit Union offers through digital banking:

• Account Management: Check your account balances, view transaction history, and manage your savings, checking, or loan accounts.
• Online Bill Pay: Easily set up and manage bill payments through eBill, a free service available to MCU members.
• eStatements: Opt into eStatements for a convenient and eco-friendly way to receive your monthly statements.
• Funds Transfer: Transfer money between your MCU accounts or to other financial institutions.

Security Features

Members Credit Union takes your online security seriously. Their digital banking services are protected by advanced encryption technology and secure access codes. If you need to update your password or enable additional security settings, you can do so through your profile settings at any time.

Troubleshooting and Support

If you encounter any issues during the setup process, MCU’s customer support team is available to assist. You can contact them at 800-951-8000 for guidance or troubleshooting help. Additionally, you can visit any MCU branch for in-person assistance.

Managing Accounts On-the-Go

One of the biggest advantages of MCU’s digital banking platform is the ability to manage your accounts anytime, anywhere. Whether you're paying bills, transferring funds, or simply checking your balance, the app and online portal provide a seamless user experience.

Conclusion

Setting up digital banking with Members Credit Union is quick and straightforward. Once enrolled, you’ll have access to an array of tools designed to simplify your financial management. From viewing your account balance to paying bills online, digital banking gives you the freedom and flexibility to manage your money on your terms.

For more information or to start the process, visit the Members Credit Union website or download the app today!