Avoid Holiday Scams: Spotting Fraudulent ‘Deals’ Online

The holiday season brings excitement, festivities, and a rush of shopping as people hunt for the perfect gifts. But while you’re focused on spreading cheer, scammers are lurking online, ready to take advantage of the season's shopping frenzy. Fraudulent deals and phishing scams spike during the holidays, making it more important than ever to shop wisely and protect yourself. Here’s how you can identify and avoid these scams to ensure your holiday season remains merry and bright.

1. Too Good to Be True? It Probably Is

One of the most common tactics scammers use is offering products at prices that seem unbelievably low. Flashy banners advertising “90% OFF TODAY ONLY!” can be tempting, but they often lead to fraudulent websites or compromised payment systems.

How to Spot It:

• Unrealistic Discounts: Be wary of prices that significantly undercut reputable retailers.
• Website Quality: Fraudulent sites often have poorly designed layouts, low-resolution images, and frequent typos.
• Limited Payment Options: If a site only accepts direct bank transfers or wire payments, steer clear.

What to Do Instead:

Stick to trusted retailers. If you’re unsure about a deal, compare it to offers on well-known platforms or check reviews of the website.

2. Phishing Emails and Texts

Scammers frequently use emails and text messages disguised as special offers or order confirmations to steal personal information. These messages might direct you to a fake website to “claim your deal” or resolve a “payment issue.”

How to Spot It:

• Generic Greetings: Scammers often address emails with “Dear Customer” instead of using your name.
• Suspicious Links: Hover over links to see where they lead. If the URL looks unfamiliar or contains misspellings, don’t click.
• Urgent Language: Phrases like “Act Now!” or “Your account will be suspended!” are designed to pressure you into quick action.

What to Do Instead:

Never click on links or download attachments from unsolicited messages. Visit websites directly by typing the URL into your browser.

3. Fake Online Stores

Scammers often set up counterfeit online stores to mimic real ones. These stores might even feature cloned logos and product images from legitimate retailers, tricking shoppers into providing payment information.

How to Spot It:

• Lack of Contact Information: Legitimate businesses provide clear contact details, including a physical address and customer support number.
• No Reviews or Social Proof: A lack of customer reviews or social media presence can indicate a fake store.
• Unsecure Checkout: Look for “https” in the URL and a padlock icon in the address bar during checkout.

What to Do Instead:

Research unfamiliar stores before purchasing. Look up the business name with the word “scam” or “reviews” to check for complaints.

4. Social Media Scams

Social media platforms are hotbeds for holiday scams. Fraudsters often post irresistible deals or contests promising free items, requiring users to share personal information or pay “shipping fees” to claim prizes.

How to Spot It:

• Over-the-Top Promises: Offers like “Win a Free iPhone!” or “Luxury Handbags for $20!” are often scams.
• New or Suspicious Accounts: Pages with minimal followers, generic profile pictures, or recent creation dates are red flags.
• Payment Before Delivery: If you’re asked to pay before seeing the product, it’s a scam.

What to Do Instead:

Only purchase from verified accounts or reputable retailers’ official social media pages. Avoid sharing personal information in comments or direct messages.

5. Charity Scams

The holidays inspire many people to give back, which scammers exploit by creating fake charities or impersonating legitimate ones. These scams often target your emotions with heartwarming or urgent appeals.

How to Spot It:

• Pressure to Donate Immediately: Scammers push for immediate donations, often via non-traceable payment methods.
• Vague Details: Legitimate charities clearly explain how funds are used. Fraudulent ones often provide generic information.
• Unsolicited Calls or Emails: Be cautious of cold calls or emails requesting donations.

What to Do Instead:

Verify charities through websites like Charity Navigator or the IRS's Tax Exempt Organization Search.

6. Gift Card Scams

Gift cards are a popular and convenient gift option, but they’re also a favorite target for scammers. Fraudsters might sell counterfeit cards or steal information from legitimate ones.

How to Spot It:

• Unsealed Packaging: Avoid purchasing gift cards with damaged or tampered packaging.
• Third-Party Sellers: Be cautious of buying discounted gift cards from auction sites or private sellers.
• Scam Requests: Never provide payment via gift cards for any purchase or transaction outside a retailer’s checkout system.

What to Do Instead:

Purchase gift cards directly from the issuing store or retailer to ensure their validity.

7. Secure Your Online Payments

Using insecure payment methods can make you vulnerable to fraud. Credit cards and secure payment platforms like PayPal often offer more protection than debit cards or direct transfers.

Best Practices for Secure Payments:

• Enable Two-Factor Authentication: Add an extra layer of security to your online accounts.
• Monitor Transactions: Regularly check your bank and credit card statements for unauthorized charges.
• Avoid Public Wi-Fi: Only shop online using a secure, private network.

8. Protect Your Personal Information

Scammers don’t just want your money; they’re after your data, too. Providing personal information on untrustworthy platforms can lead to identity theft.

How to Protect Yourself:

• Avoid Oversharing: Only provide the information necessary to complete a purchase.
• Update Passwords: Use strong, unique passwords for your online accounts.
• Be Skeptical: Question any site or person asking for sensitive details like Social Security numbers or bank account information.

9. Report Suspicious Activity

If you suspect a scam or believe you’ve been targeted, act quickly to minimize potential damage. Report fraudulent websites, emails, or transactions to the appropriate authorities.

Where to Report:

• FTC: File a complaint with the Federal Trade Commission.
• Better Business Bureau: Report scams to the BBB.
• Credit Union or Bank: Notify your financial institution immediately if your account has been compromised.

10. Shop Smarter, Not Harder

The best way to enjoy a stress-free holiday shopping season is to remain vigilant and informed. By following these tips and using common sense, you can avoid scams and keep your finances secure.

How Members Credit Union Can Help

At Members Credit Union, we’re committed to protecting your financial well-being. Our team offers resources and tools to help you shop securely this holiday season, including fraud protection services and tips for safe online banking. Contact us to learn more about how we can support you during the holidays and beyond.

The holiday season should be a time of joy, not worry. By staying alert and practicing safe online shopping habits, you can avoid scams and focus on what truly matters—celebrating with your loved ones. Happy holidays from all of us at Members Credit Union!